Return to honestbee
honestbee Help Center | Singapore
I need to make changes to my order
I want to cancel my food order
I want to reschedule my food order
I want to change delivery address
I want to edit items to an order that I have already placed
I want to edit my order notes
I missed my delivery. Can I reschedule?
There are issues with my order
My delivery is late
My order is canceled without my consent
There are missing items with my food order
I am not satisfied with my food order
I have not received my food order final receipt
My food bill is incorrect
About honestbee Food
How does honestbee Food work?
To check out, do I need to reach a min. cart size?
What if I have special requests for my order?
Can I order from multiple restaurants?
When and where do you deliver?
How do I use my reward?
Can I combine rewards?
Pricing & Fees
What is the delivery fee?
What is the concierge fee?
Are taxes included?
Payment & Refund
What payment methods does honestbee accept?
How does honestbee process payments?
Can I change my credit/debit card after I’ve placed an order?
How long will my food refund take?
What if I missed my delivery?
How can I track my delivery?
What if my delivery is late?
Can I cancel my food order?
Can I reschedule my food order?
Will my order be delivered to my doorstep?
Feedback & Contact
I would like to give a feedback
I want to get in touch with customer service team now
honestbee Referral Program
How does honestbee’s referral program work?
Partnership and working with honestbee
How can I join honestbee as a partner merchant?
How can I know more about working at honestbee