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I am unsure if my order has been processed. How do I check?

When your order is processed successfully, you will receive a confirmation email. Occasionally emails may end up in the junk/spam folder. Take a look there.

The confirmation email contains the following:

  • Your order number
  • Type of service
  • Deliver/pick-up time slot

Alternatively, check Your Orders in our honestbee app. If there is a pending order showing, your order has been submitted successfully. If not, we have not received it.

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