Return to honestbee
Back to Help page

Why didn't my card top up work?

Your card may not be enabled for One-Time Password (OTP).

Please link your sumo account to an OTP-enabled card as we are ensuring all transactions are secure.

Alternatively, your transaction may have been declined by your issuing bank. Do try again using another credit card.

 If this did not solve your issue, please contact us and we will help you.


Was this article helpful?
0 out of 0 found this helpful