honestbee
Return to honestbee
languageEnglish (US)keyboard_arrow_down
Back to Help page

Why can’t I apply my reward?

There are a few reasons you may not be able to apply your reward. If your reward is not working, check if:

  • You have met the minimum spend.
  • The reward is past its expiry date.
  • The reward is for a country that is different from your current delivery address.
  • The reward has special conditions (e.g. You need to use a DBS/POSB card for the payment.)

Once you have applied your reward, you will be able to see the value reflected in your order total. 

web-reward-minimum-not-met-506x1024.png

If the reward is still not working, you can reach out to us via the form below:

 

Was this article helpful?
checkYes
closeNo
11 out of 70 found this helpful