How can I submit a Price Match Guarantee request?
Found an identical item that’s priced lower than the one you bought on Fresh? You’re one smart cookie, congrats! Here’s what you need to do:
1. Take a screenshot of the item with the regular retail price clearly visible.
2. Copy the link to the page where you found the item (we need to check that the item is currently for sale).
3. Click here to submit a form, attaching the image and the URL. Do remember that Price Match requests can only be submitted through the form—we can’t accept requests submitted through live chat, email or phone calls.
4. Make sure to submit within 48 hours of ordering.
5. We’ll get back to you within 2 working days!