How do I use my reward?
Have a reward you would like to use? Simply key in the reward code during checkout and that’s it, pocket-friendly meals on us!
Entering a reward code
- If you have a reward code (for example, you might have received it in an email from honestbee), enter the code in the “enter reward code” field and click Apply.
Using an existing reward
- If you want to see your reward wallet, click Apply one of Your Rewards
- If you have rewards in your wallet, you will be able to see them.
- When you choose the reward you want, click Apply.
If the reward you want to use has a minimum spend, you need to meet it to redeem the reward. Minimum spend is the Subtotal of your order. The concierge and delivery fee is not included in the minimum spend.
If your reward is not working, check if:
- You have met the minimum spend.
- The reward is past its expiry date.
- The reward is for a different country than your current delivery address.
- The reward has special conditions, for example, you need to use a DBS/POSB card for the payment.
- Once you have applied your reward, you will be able to see the value reflected in your order total.
If this answer did not solve your issue, please contact us and we will help you.
While rewards cannot be combined, they can still be used with existing promotions.