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How does honestbee process payments?

Our checkout and payment processes are always done using a secure server connection. We use Transport Security Layer (TLS) with 128 bit encryption, the industry standard in secure server protection. Card data is never saved by us and is always transmitted securely to a PCI certified payment service provider to process the payment.

After we have delivered your order, you’ll receive a final receipt email containing your:

  • Order number
  • Substitute or out of stock items
  • Final order total

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If you have paid through credit card, we have only preauthorised the initial amount from you. You will only be charged for the final total as stated in the receipt.

If you have paid through a debit card, the initial deduction is just a deposit to confirm your order. The unused balance will be returned to you within 8-10 working days from your delivery.

Finally, if you have paid through your BeePay wallet, you will be charged the final total and the rest of the unused balance will be returned back into your wallet. 

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