How do I use a Reward?
Have a reward you would like to use? Simply key in the reward code at the checkout page and that’s it, pocket-friendly meals on us!
Entering a reward code
1. If you have a reward code, enter the code in the “enter reward code” field and click Apply.
Using an existing reward
1. If you want to see your reward wallet, click Apply one of Your Rewards.
2. If you have rewards in your wallet, you will be able to see them.
3. When you choose the reward you want, click Apply.
If the reward you want to use has a minimum spend, you need to meet it to redeem the reward. Please note that the minimum spend amount does not include the concierge and delivery fee. It only includes the subtotal of the prices of your items.
If your reward is not working, check if:
- You have met the minimum spend requirement.
- The reward is past its expiry date.
- The reward is for a different country than your current delivery address.
- The reward has special conditions, for example, you need to use a DBS/POSB card for the payment.
- Once you have applied your reward, you will be able to see the value reflected in your order total.
If this answer did not solve your issue, please contact us and we will help you.